Positive Vibes

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Sometimes a bad day can be turned around by an unexpected source. Last Wednesday I was having a pretty terrible day after being jerked around by a local car dealership. Later that day, while on a live chat with iTunes support about a missing digital booklet, I was helped by a guy named Kumar who couldn't have been more helpful and positive. What had begun as a chat session to help me with a missing content problem turned into a dose of positive attitude that I really needed that day. Thanks Kumar!

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